Builders / Designers
We want to thank you in writing for all your help in servicing our customer's needs with your wood floor products. The finished results are great, and Bob's prompt scheduling of the work has really been helpful. We pride out selves on selecting good suppliers, and we feel we have done that by selecting you for our wood flooring.
Andrew
K. Hansky, President
Andrew's Kitchen and Bath Center
We are a builder/developer working in Massachusetts for over ten years. Our business model is focused on semi-custom and custom homes. We have done many residential single family sub-divisions, as well as, homes for individual clients. It is very important to have professional and quality sub-contractors to be able to meet the buyer’s needs and expectations. My own experience with Wood Flooring Design has been a very good one. They have local locations for the homeowner’s to visit and choose hardwood selections.
There salesman are very professional and assist you in coordinating the installation of your project. I have been very pleased with the quality of the hardwood and warranties that they offer for all of there products. Just as important is the diligence their team of installers provides during the installation. I have been very pleased with all aspects and would recommend Wood Flooring Design to anyone.
Steve Maiuri, Vice President Cyrus Construction, Ipswich
"The Model square edge look is unbelievable after installation. Not only was it great for our installers to work with, the homeowners were also stunned by its beauty."
Mark Swymer, Clarance & Swymer Construction
"I recently had the prefinished square edge from Model Flooring installed. Myself along with my buyer were extremely happy with the product and the time saved with a prefinished floor."
June Kulkowski, Applevale Builders
"We are currently selling Wood Flooring Design's wood flooring in conjunction with our kitchen cabinets. We even have their Model prefinished floors in our new showroom. We send all of our customers to Wood Flooring Design's showroom for their wood flooring needs."
John Hastings, Kitchens by Hastings
Homeowners
I had Wood Flooring Design Center install a floor for me a few years ago and it was such a good experience that I decided to call you when I wanted additonal flooring put in. Your installer is pleasant, professional, neet and very accommodating. Wood Flooring Design Center is a wonderful company to do business with.
Nancy F
of Lynnfield
Dealing with Wood Flooring Design Center was a very pleasant experience. Mike the sales man in the Burlington store was very knowledgeable and friendly. Lou and Eric the installers were pleasant and professional. Every thing went perfect, my floor is beautiful. I would recommend your company to every one.
Lamb Residence
North Reading
"My floors look and feel just as good as in the showroom. I received quotes from 3 other flooring companies but chose Wood Flooring Design Center because you specialize only is wood flooring. It has been a very positive experience."
J Weymouth Methuen
“Eric did a wonderful job in my family room and studio, he was very professional and on time, he even cleaned up after the job was completed. My floor is beautiful, it transformed my whole house. My experience with Wood Flooring Design Center was 100% positive. I will recommend you to all my friends.”
Barbara from Stratham, NH
“Neil and crew did an excellent job finishing my floor. They were very pleasant and professional. My floor looks great. If I ever need wood flooring in the future I will surely call Wood Flooring Design Center.”
Ann from South Hamilton, Ma
Recently I had a wood floor installed by Joseph. He was very professional and is a very conscientious worker. He went beyond my expectations when he redesigned the lay out of the floor with dramatic results. I found the overall experience with Wood Flooring Design Center to be a very good experience and I am very pleased with my new wood floor.
W. Hart, Newburyport
Dear Steve,
My new floors look great, and I can’t thank you enough for all your help!
Wood Flooring Design and Upo really stood behind their product and service and demonstrated a superior level of integrity. You and Jamie are true professionals and a credit to yourselves and your organization.
I love the floors and am most appreciative of all your support. Please extend my thanks to Jamie and to your superiors as well.
K Bresnahan
Atkinson
We are writing to complement your company, Wood Flooring Design, on the beautiful floors and fine personnel you sent to install our Brazilian Cherry floors (photos). Jamie Frasier, who was in charge of the 4-day installation (3/24/03-3/27/03) was fabulous, along with Jim Stapleton, Charlie Drinkwater and Kyle. All of the individuals you sent were ready to help us in any way possible. They cleaned up after each day's work. Moveover, they were courteous, punctual, upbeat, and professional. Though the installation was a big upheaval for us (moving everything out of the areas as the work progressed), everything in the installation went smoothly. The floors look better than we dreamed possible. We love them. (Our only concern is to keep them beautiful and prevent them from getting scratched).We have to laugh remembering my husband asking for an installation crew that loved the work, as I think of Jamie and Jim singing to 60's music, (Jim very loudly and definitely off-key, but don't tell him that ) clearly having the timeof their lives.
Sincerely,Dan
and Kathy Leonardson
Marblehead, Ma.
A big, fat thank you to wood flooring and design for my fabulous new living
room floor. Every time I enter my house I am dazzled by how magnificent the
walnut floor looks Every guest who has seen it, also can't believe what a
difference it makes to the overall appearance of the room. The whole place
looks larger and more luxurious with a wood floor versus a carpeted floor.
I'M thrilled! And talk about making the whole selection and installation process
easy. You folks took care of everything and made it so easy. All I had to
do was make the decisionto improve the look of my place and then enjoy it!
Thanks
again, Darlene McCarthy-WRKO 
"What we love most about our gorgeous maple flooring is how easily it was installed in our brand new kitchen. We have a cherry floor in our living room that was installed by another company several years ago, and it took weeks of sanding and polyurethaning and drying before we could walk on it. BUT, our Wood Flooring Design Center floor by Model was down in one day - no muss, no fuss, but with all the the durability and beauty wood flooring should be. It's fantastic.''
Doreen
Vigue-WRKO 
I would like to take this opportunity to personally thank all the wonderful people that were involved in the project and the results are evident in the photos. I don't know where you find such quality people in an age when corporations tend to be aloof and uncaring in the process of customer satisfaction. The experience started at the home show and carried on with a visit by a qualified salesperson (Tom Rochenski) the actual delivery of the flooring material by two guys who really earn their living,the installation of the floor by Eric and John,to the handling of some small problems by your carpenter(Louie). Everything went smoothly and on schedule and when the job was done it was as if nobody was ever here. Once again,thanks for a beautiful job and a great floor that we will enjoy for many years to come.
Fred and
Sheila Sampson
p.s. We really
miss Eric's wonderful singing voice.
I purchased the Brazilian Cherry and all I can say is the floor is Luscious. When you walk into the room its just breathtaking. Its warm, goes wonderfully with a multitude of colors, is dramatic and the care is easy to manage. The contractor loved it. It’s everything we wanted and more.”
Ms. Wright, from Groveland
I was so pleased with everything. Jim was the ultimate professional. He was on time, was an excellent craftsman, and left the room extremely tidy. I can not give enough praise the job Wood flooring Design did!
Janet Woods,
Burlington
Thrilled with whole operation. From the original consult, everything was explained. The installer was extraordinary. The red oak adds such a richness to her house that she will be doing another room in the near future.
M. Larnard, Amesbury
We have a condo on the beach and the Ash flooring brightens up our area so much that it appears to be larger than identical condo’s. We started off with having the living room & hall done, loved the wood and the execellent work crew so much that we decided to have the two bedrooms done also.
R Jaskunas, Salisbury MA
All aspects of the job went well. I had to have one floor refinished for my daughter's Bridal dinner and was in a pinch for time. Your technicans were very prompt and we are very pleased with the results. I also had a prefinished floor installed and love it so much that I intend to do the upstairs also. Floor looks the same as the day it was installed.
M Bailey - Amesbury
The whole process was painless, very simple. Everyone I came into contact with was very professional. I like it (the floor) even more as is goes down. It makes me consider doing more!
D O’Neill - Byfield
I am writing to let you know about my experience in purchasing hard wood flooring from your store. My wife had done extensive reasearch into different wood floorings available and was pretty knowledgable at the time when we visited your store.We found your staff knowledgable and helpful. The flooring we bought was oak, prefinished hardwood strips. It was great quality, when laid out it looks wonderful and the price was right! The last part was the delivery, we were called ahead of time and the boxes were delivered on time. We are overjoyed with the service you gave us and look forward to giving our lounge the same treatment next year with your help.
Yours Sincerely,
Mark Ames
Hi Fred,
There are 172 Condo units in the "Greens" - I would estimate approximately
10% have hardwood floors. I had a Condo owner who asked about my floor. I
gave her a tour and your telephone number. Your company is doing a great job
- thanks! These guys are tops: Steve Conchiclia, Jim, Brian Palladino, Guy
& Steve.
Regards,
Dick Gerardi